Constructing a generic e-service model in public sector

Ostašius, Egidijus; Petravičiūtė, Živilė; Kulvietis, Genadijus

Use this URL to cite this publication: https://hdl.handle.net/20.500.14911/125932

Constructing a generic e-service model in public sector

Details

Publication Type (CRIS)

Straipsnis recenzuojamoje Lietuvos tarptautinės konferencijos medžiagoje / Article in peer-reviewed Lithuanian international conference proceedings (P1e)

Publication Type (eLABa)

Straipsnis recenzuotame konferencijos darbų leidinyje / Article published in peer-reviewed conference proceedings (P1d)

Author(s)

Author	Affiliation
Ostašius, Egidijus	Informacinių technologijų katedra / Department of Information Technologies (1047)
Petravičiūtė, Živilė	Informacinių technologijų katedra / Department of Information Technologies (1047)
Kulvietis, Genadijus	Informacinių technologijų katedra / Department of Information Technologies (1047)

Title

Constructing a generic e-service model in public sector

[en]

Egidijus Ostasius, Zivile Petraviciute, Genadijus Kulvietis

Is part of

Information technologies'2010 : Research Communications of the 16th international conference on Information and Software Technologies, IT 2010. Kaunas, Lithuania, April 21-23, 2010 / Kaunas University of Technology

Published In

Year	Start Page	End Page
2010	33	40

Publisher

Kaunas : Technologija

Extent

p. 33-40

URI

URI
https://hdl.handle.net/20.500.14911/125932

Cited references

Science / Art Area

Technologijos mokslai / Technological sciences (T)

Field of Science / Art

Informatikos inžinerija / Informatics engineering (T007)

Keywords (en)

Abstract (en)

This article focuses on constructing a generic e-service model in public sector. An approach is based on Reference model for Service Oriented Architecture and Continuous Improvement Process. The proposed model was tested on the e-service of vehicle registration and could be used building public e-services in one-stop e-government. Another application of e-service model could be in evaluation of maturity and complexity of e-service and for comparison of particular e-services. The model could be helpful for the authorities to understand the specific issues in common problems that are related to e-service constructing and delivery, to standardize the processes of modeling and constructing of e-service that can improve the efficiency through partnership. The SOA architectural framework is proposed as a solution to reach the scalability, flexibility and reusability to build the e-service system.