ICT in Tacit knowledge preservation

Abstract

The information and communication technologies (ICT) development has not only advantages, but also causes certain challenges and new conflicts within an organization. The changes are determined by pervasion of information and communication technologies and development of business under conditions of ICT evolution. Knowledge management is important within organization as well as outside it. Most challenging aspect of the information age is amount of information and knowledge. Challenge for organization is to keep and ensure the passing of tacit knowledge (know-how) from older employees and retirees. The article is aimed to analyze the tacit knowledge preservation peculiarities in the information society context. Findings of empirical research fulfilled in EU countries present opportunities of tacit knowledge management.